Frank’s Buy Here Pay Here Reviews

Great , easy and I was in and out fast . Very laid back atmosphere made for a great experience . Would definitely recommend to anyone looking for a car .

I had Great customer service at franks auto.

Awesome service love them

I had got a Toyota Highlander 2010 from franks auto I had such a great experience and everyone was so nice, everytime I need to get my oil changed I walk in go to the back have a good talk then I go next door and get it done so nice thank you for the great experience

The team here was AMAZING. There were several hiccups in my car buying process and they were able to work with me to get through all of them. From the moment I began the process I felt supported, heard and appreciated.

What a wonderful experience buying a car from Franks Auto Credit! Keith helped me through the whole process! He was caring and extremely knowledgeable and answered all my questions! I have bought a few cars from Franks and I’m always happy to come back and buy another! I’ll always recommend Franks to anyone looking for an upstanding business and a reliable car! 💜

Let's talk professional this is by far is the most straight forward dealer ship I have ever bought a vehicle from. My sales person was Bruce trust me just listen to him and you'll be all set and ready to drive the same day . He took the time to tell me exactly what I needed I went and got the paperwork and my deposit and I was driving the same day hands down. There is no giving you the run-around like other dealerships what you see online as the price is what the price is when you get there not just a gimmick to get you to come into the store. And they are a true buy here pay here not like the others that say they are. Their vehicles are clean and also safety inspected before you actually drive them which is very rare now adays with a lot of other dealerships that I went to everyone there has a stellar personality you can tell this company is family I want you to become part of their family and buy a car you will see what I mean there's a lot of extra things that I could tell you to get you to come in and buy a car from them but this is short and sweet I could go on and on about how clean how fast how efficient how supportive and not to mention they even put gas in the vehicle for me so I didn't leave with an empty tank now that right there within itself speaks volumes I appreciate each and every one of them and especially Bruce for not giving up on me or doubting me or trying to push me into a vehicle that I didn't want and just being honest and true to the job and finding me a vehicle that I wanted and that I could afford so Bruce I just want to thank you again I am in love with my 2014 Kia soul. Were other people turn me down you got me right. Thank you for that and tell the rest of the team thank you as well so if you got to the end of this review you already know don't go anywhere else go straight to Frank's Auto credit buy here pay here . Oh by the way I forgot to mention as long as you're still paying on your vehicle you get free oil changes until your car is paid off that right there is a win-win but there's a lot more you just have to go in and talk to him so when you get there ask for Bruce thanks again man I will be referring people so if anybody sees this post make sure you tell them that Chad Anderson sent you ✅

Bruce was amazing, I came in feeling so defeated from looking everywhere for a car and he got me driving off the lot the same day I went there. Absolutely amazing, personable, and very knowledgeable. I would definitely recommend coming to franks and seeing Bruce if you’re looking for a good used car

Great place to get a car I’m on car #2 wonderful service!!!

Perfect customer service, perfect car condition, communication skills and helps with anything you need

Keith was an excellent customer service representative fast and efficient very thorough dealership ..car I bought was exactly the price it Says on the website no hidden fees or extras bought a beautiful maroon kia forte 2018 excellent car !

Very friendly and nice organization to work with. Made my experience super easy and fast.

Keith and Bruce were fantastic! Easy process and extremely grateful. Would recommend them to anyone!

Wonderful experience. Fast, easy going deal with little to no stress. No pressure to make any decision right away. Bruce and team were wonderful to work with. 10/10 recommend for sure.

He was nice

I just got my 2014 Buick from franks auto thanks to Keith. I got exactly what I wanted, drove home with my new car and Keith and his team were so patient and helpful through out the whole process. Thank you again guys !

Bruce was very helpful and patient. I had a good experience coming here will come back in the future.

It's my first time buying at a dealer and these guys are the best I've seen. In and out in 3 hours with a car same day. Highly recommend getting any car there.

Great service, great treatment and great result.

RECOMMEND! Friendly staff, great service, and attention to detail.

Super fast wonderful people Bruce was very helpful and patient

Great customer service

great customer service , very pleasant experience!

Very reasonable and helped me process everything as quickly as possible.

This place is great. The staff is really friendly, helpful, and super efficient. For you need to get into a clean vehicle fast, they will definitely help you. Ask for Bruce 🏆

Great service! I’m glad I was able to get my new car yesterday from them and it was a quick and easy process!

Very kind !

The people at Frank's Auto, are Friendly and communicate very well, No hassle and my experience there is unmatched! I will always recommend the great business at Frank's Auto!!!

Bruce did such a great job getting me in and out found the exact car I wanted and he had all the patience in the world would definitely recommend people buy here

First time experience and it was easy. Needed a few things to bring and approval was fast. they cover everything else for me. If your Looking for car and need asap there the ones to go to. Keith was a big help and best guy to help me out. Break down was clear and understandable and wasn’t no extra additional to the process. Thank you be sending some referrals to you guys in the years to come

I was impressed how pleasant it was to do business with them. But i specially like to thank Keith he made buying a car easy and he was the most kindest salesperson i have ever dealt with. My nephew was also impressed with the professionalism that Keith showed. I really umderstand why this family business has been around for so many years. You will really have a great expierence if you go here to purchase your car.

Bruce made this experience as easy as possible. Great customer service and great overall experience. Highly recommend! 🙂

When I tell you this is the best car service I had it took only 2 hours for me to get everything situated everyone is so nice and helpful as this would be my first ever car purchase I am very happy and grateful I would definitely recommend 10000/10

Very trustworthy and friendly! easy and quick process

Everything went smoothly 10/10 recommend franks auto

Keith, Bruce, Mike are all amazing!! Second car bought from them will go back again for sure!!

Bruce made this an awesome easy experience for me they even worked with me with purchasing the vehicle I highly recommended franks

I am very happy with the help and service from Bruce and everyone else at Frank's Auto Credit! I would recommend them to anyone who needs a little extra help getting into a new vehicle.

The best car dealership in CT! Hands down.Need a car? Bad or no credit, don’t worry you will get approved. Easy process, buy here pay here no hidden charges.

Fast friendly services. With the right credentials they can help get you reliable transportation. Very affordable.

My experience was excellent. The people are really helpful and knowledgeable on what they do. And they are a really good company to go with.

The SUV 🚙 that l purchase it nice and clean on noise . Just got it yesterday . Nice ppl they go about how much you make from your job

Good people at Franks’s Auto Credit.

Knowledge of processes, and vehicle.
Was extremely polite and cordial.

Best experience ever. Great place to go when your in a difficult spot and don’t have decent credit to buy a car. Bought my first car here and got my balance down enough so that I can upgrade my car.

I was in a financial bind, i bought a car at Franks in January, they are so polite, efficient and respectful. I was in and out. I needed a minor repair...

I had challenged credit. I was able to secure a loan with Frank's for a well maintained 5 yr old car. Low down payment and easy weekly payments. Not...

Got myself into a serious financial bind and the only people willing to work with me towards getting a used car financed were the great guys at Frank's....