Frank’s Buy Here Pay Here Reviews

Bruce was really helpful and knowledgeable. It was a great car buying experience.

Excellent, prompt, friendly hassle free service. Jess and Bruce great to work with.

I had an amazing experience at Frank’s Auto Credit and highly recommend them. From the start, I was treated with respect and never judged for my credit. They worked closely with me to secure an in-house financing option that fit my situation perfectly, making the process stress-free. Bruce was outstanding—patient, professional, and incredibly supportive, especially when my insurance situation became complicated. He took the time to guide me through everything and made the entire experience smooth and manageable. The team truly cares about helping people, and it shows. I’m beyond excited about my 2017 Honda Civic and so grateful for the positive experience. Thank you to Bruce and the entire team!

Muy buenas personas me sorprendio que el proceso fue simple y rápido una vez que te aprueben sales con el auto que deseas

Amazing service, Bruce was transparent and very knowledgeable of the car i chose I will definitely come back and recommend this place!! THANK YOU GUYS!!

Great people to buy a car from. This is the third time I bought a car from them.

Very smooth process, great communication and excellent customer service!

LOVED LOVED coming here to get my new car! Jess was the best on helping me get my new car and i’m so glad she helped me! i love my new car! definitely come here if your looking for a new car!

Jessica is the best car sales representative I have ever dealt with. She made my car buying experience extremely. Thank you so much

In the past, when I have researched and gone to buy here pay here Establishments it wasn't always a good experience even the best experience was mediocre however, here my friend needed a car really fast and the rental cars are so expensive. They got him in and out in a beautiful car with affordable payments. I was really impressed and they were so friendly. There was no pressure to purchase anything and you can tell. They are very confident about the brands in the business that they offer they really stand behind what they do. I wish we found them sooner.

They were so nice and helpful. I 1000% percent recommend

The workers at this auto center are very helpful and very good with their customers, they make sure that everyone leaves very happy and satisfied with their new vehicle. I’m very thankful for becoming there customer.

It was my first time trying this shop out and it was amazing . Good cars , everyone there was very nice 👍 I was helped by this one employee named Jess . She was amazing and great to work with highly recommend you ask for her. Overall great place and Service

I had a great experience. Jess helped me get into a new to me car and made the entire process easy. I highly recommend checking out Frank's Auto Credit!

This is my second time buying a vehicle..JESS is AWESOME!!!! Thank you

Jess was AMAZING! She made my whole car buying experience fun and relaxing. I highly recommend her to anyone I tell about Frank’s.

Had a great experience, very polite, patient, informative, serviceabke and welcoming..

Frank's is a lifesaver, not everybody can go out and buy a brand new car, but you could always count on a business like Frank's. My husband and I have boughten three cars from them over many of years. Very polite. Very helpful, very knowledgeable! Thanks Jess for all you did for us. You did a great job.

Very helpful! Thanks for everything

Highly recommend. Customer service was outstanding. Staff was very kind, helpful and had great communication. I had the pleasure of working with Jess, she ensured the process was smooth and fast. Overall amazing experience and would do it again.

Very nice, and works with u.

I had a great experience at Franks Auto. I am 24, I have not so great credit, and my downpayment at most if not all dealerships was gonna have to be an the equivalent of a small loan. I was recommended to try Franks and it was like a game changing experience for me. I walked in and was greeted by a very friendly crew. I was introduced to a gentleman named Bruce and from that point Bruce walked me through one of the easiest car buy experience I personally believe you can have besides meeting a guy off facebook market and walking away with a car you not sure will turn on in a month from now (no disrespect). Bruce explained how everything works there, I explained how much I was working with. From there Bruce got the personal info he needed and went to the back. He came back with numbers that worked for me and a list of cars to choose from. I got to test drive as many as I wanted on the list and ended up driving 3 or 4 just because I couldnt decide.I ended up landing on a 2017 Chevy Malibu that so far has been the CLEANEST car I have personally purchased yet., Mainly talking about no problems as far as the car has No lights on the dash, no steering wheel drift, no cracks or scratches in/on the windows, heat & Ac work. On top of that the car itself is just clean interior and out aswell. Nice rims & no dents or scratches. Once I let Bruce know i wanted the malibu he got the pen out and I signed where I needed to sign. Last step was insurance, but that wasnt much of a bump in the road as far as time. Took 20 maybe 30 mins. From there I walked out the door and drove away happily ever after type of ending. Franks offers free oil change vouches for the economy next door if you need your oil changed along with offering help with other maintenance that arises while in one of their cars. Overall in and out it took less than 2 hours and I had a great experience the whole time. Bruce was very friendly and sociable so there wasnt really any stress. He was thorough in breaking everything down and answered all questions ive had. Overall Great Guy, Great Crew, Great place to go if youre seriously in need and looking for a car while not having good credit. 10/10👍🏽

Jess was an amazing employee and everybody there was so friendly and it was really a quick and easy process! Loving my 2016 Subaru Legacy!!

I was recommended to come to this place years ago by my old boss Jessica, and never did until now, had a great experience, I appreciated Bruce to walk me through the whole process smoothly, I absolutely love my 2019 Hyundai Kona. Car been amazing, runs great, literally we just got a snow storm yesterday and that car drove smoothly, didn't slipped, didn't got stuck, work amazing in really bad weather conditions, filled my tank with $25, drove over an hour the first night with no problems, and back home, did a lot of research on this car before buying it, I'm very pleased and happy with my purchase, again, thanks FAC and Bruce for everything.