Frank’s Buy Here Pay Here Reviews

Purchased a car today at Frank's. Bruce was awesome!! I have NEVER purchased a vehicle this fast and easy EVER!! Thanks Bruce! I am beyond happy!!! Definitely recommend!

From the first phone call Jess was absolutely amazing she made the process so easy and she was so nice and easy to talk to i recommend going here especially if your credit isn’t that good me and my wife have bought three vehicles from here and we are buying a fourth now also no disrespect to anyone that works there they are all great but i recommend asking for jess she was amazing and again she made the experience very easy i was in and out in about an hour or so so thank you so very much jess i really appreciate your help 👍

I can’t say enough good things about this place! Went in very last minute after my other car died. Bruce was extremely helpful and genuine. Got a Nissan Rouge, finished up the paper work and drove out in less than 2 hours. Been about 2 months now and the car is great! The BEST part about this place is as long as your payments are on time the whole time you’re making payments with them you get FREE oil changes! That’s amazing since I never want to pay for an oil change. And almost all of there cars (so I’m told) come with new tires, mine did. And the prices are very reasonable! Would highly recommend this place! And all the staff is very nice and knowledgeable. Thank you Bruce! (And everyone else who’s helped me!)

Bruce was very helpful and knowledgeable on vehicles and got me into a vehicle that was perfect for me. Thanks again Bruce.

Bruce was an awesome individual to work with, very knowledgeable, buying a car was quite literally easy as pie.

Process was quick and seamless! Jess stayed in contact, I did some things while they processed.. and drove away with my car in less then 6 hours… 2nd time purchasing with them and years apart, will definitely continue to do business with them! Also, the dodge I bought about 7 years ago… still driving strong ! lol

I had the most easy going and friendly experience here. I was at the point where I was so beat down by getting denied a vehicle because of my very bad old credit that I’m working on fixing, and this business gave me a chance and got me in a beautiful vehicle. So life changing for me at this point of my life.

I had an absolutely wonderful experience with Frank’s Auto, and I couldn’t be happier with my decision to choose them! As a first-time car buyer financing a vehicle, I was honestly expecting the process to be stressful and overwhelming, but Bruce made the entire experience incredibly simple, smooth, and stress-free! Bruce was extremely knowledgeable, patient, professional, and genuinely took the time to answer every single question I had. He made sure I understood the process and never made me feel rushed or pressured. That level of customer service truly made a difference and gave me confidence throughout the entire experience. I’m so glad I chose Frank’s Auto and especially grateful that I had Bruce there to guide me through my first financing experience. It’s not every day that you come across someone who makes the car-buying process feel this easy! If you’re looking for a dealership you can trust, with people who genuinely care about their customers, I highly recommend Frank’s Auto you won’t regret it! 10/10 -I would absolutely recommend Frank’s Auto to anyone looking for a great car-buying experience!

One of the most amazing and pleasant experiences I've ever had in a Dealership has been at Frank's Auto Credit Jess And Bruce just made my entire experience as smooth, honest and straightforward as possible. If you ever look for a good deal and great customer service, do not hesitate to go to Franks Auto!

Bruce and Jess were a great help! They were transparent about the process, informative and got me in and out!

Bruce was really helpful and knowledgeable. It was a great car buying experience.

Excellent, prompt, friendly hassle free service. Jess and Bruce great to work with.

I had an amazing experience at Frank’s Auto Credit and highly recommend them. From the start, I was treated with respect and never judged for my credit. They worked closely with me to secure an in-house financing option that fit my situation perfectly, making the process stress-free. Bruce was outstanding—patient, professional, and incredibly supportive, especially when my insurance situation became complicated. He took the time to guide me through everything and made the entire experience smooth and manageable. The team truly cares about helping people, and it shows. I’m beyond excited about my 2017 Honda Civic and so grateful for the positive experience. Thank you to Bruce and the entire team!

Muy buenas personas me sorprendio que el proceso fue simple y rápido una vez que te aprueben sales con el auto que deseas

Amazing service, Bruce was transparent and very knowledgeable of the car i chose I will definitely come back and recommend this place!! THANK YOU GUYS!!

Great people to buy a car from. This is the third time I bought a car from them.

Very smooth process, great communication and excellent customer service!

LOVED LOVED coming here to get my new car! Jess was the best on helping me get my new car and i’m so glad she helped me! i love my new car! definitely come here if your looking for a new car!

Jessica is the best car sales representative I have ever dealt with. She made my car buying experience extremely. Thank you so much

In the past, when I have researched and gone to buy here pay here Establishments it wasn't always a good experience even the best experience was mediocre however, here my friend needed a car really fast and the rental cars are so expensive. They got him in and out in a beautiful car with affordable payments. I was really impressed and they were so friendly. There was no pressure to purchase anything and you can tell. They are very confident about the brands in the business that they offer they really stand behind what they do. I wish we found them sooner.

They were so nice and helpful. I 1000% percent recommend

The workers at this auto center are very helpful and very good with their customers, they make sure that everyone leaves very happy and satisfied with their new vehicle. I’m very thankful for becoming there customer.

It was my first time trying this shop out and it was amazing . Good cars , everyone there was very nice 👍 I was helped by this one employee named Jess . She was amazing and great to work with highly recommend you ask for her. Overall great place and Service